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Frequently Asked Questions
Everything you need to know about ordering from Ronaia Craft — handmade personalized wedding and event details, based in London, Ontario, Canada.
About Ronaia Craft
Ronaia Craft is a handmade wedding and event details brand based in London, Ontario, Canada. We create personalized pieces for weddings, engagements, Nikah and Katb Ketab ceremonies, bridal showers, and special celebrations — including ring trays, Nikah contract books, welcome signs, event favors, moon frames, and love story frames.
We are based in London, Ontario, Canada. We ship to all provinces across Canada, including Ontario, British Columbia, Alberta, Quebec, and more.
Yes. We ship carefully packaged orders to all provinces across Canada. Shipping is available to Toronto, Mississauga, Ottawa, Calgary, Edmonton, Vancouver, Montreal, and all other cities.
Orders & Customization
Yes — every product is fully personalized. You can customize names (Arabic or English or both), dates, colors, design details, and in some products the frame size and accessories. No two pieces are exactly the same.
Absolutely. We specialize in Arabic and English calligraphy and design. Many of our clients request fully Arabic pieces, bilingual pieces, or Arabic calligraphy with English dates.
Our current collections include:
- Personalized mirror ring trays
- Nikah and Katb Ketab contract books
- Custom welcome signs
- Event favors and wedding favors
- Love story frames
- Moon frames (for engagements, birthdays, first meetings, and anniversaries)
Yes. For frame products, you can choose the frame only or add a matching presentation box, gold or silver pen, and ink jar — individually or as a complete set.
Production & Delivery
Each piece is made to order. We recommend placing your order at least 14–20 days before your event date to ensure on-time delivery. Rush orders may be available — contact us to check availability.
Visit our Contact page, fill in the order form with your event details and product preferences, and we will get back to you within 24–48 hours to confirm your order and begin the design process.
Design changes can be accommodated within 48 hours of placing your order. After production begins, changes may not be possible. Please review all details carefully before confirming.
Nikah & Ceremony Products
A Nikah contract book (also known as a Katb Ketab book) is a ceremonial book used during Islamic marriage ceremonies to document the marriage contract. Our books feature velvet covers, signature pages, a fingerprint page, and are personalized with the couple’s names, date, and ceremony details.
Our mirror ring trays are designed for engagement ceremonies and Katb Ketab / Nikah events — they are used to display the rings during the ceremony. They make a beautiful keepsake to keep after the event as well.
Pricing & Payment
Pricing varies by product and customization level. Ring trays start from $99. Frames start from $79. Contact us for a full quote based on your specific order.
We accept major credit cards, debit, and e-transfer. Payment details are confirmed at the time of order.
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Email Us
We aim to respond within 24–48 hours. Send us your order details and we'll take care of the rest.
Info@ronaia-craft.com
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Browse our latest work and get inspired. DM us on Instagram for quick questions and custom orders.
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